I received an email in Jan, 24 telling me that my Blendjet blade/motor was being recalled. I filled out the form online and sent pictures of the cut up sealant ring and then I discarded the base because that it what instructions said to do. After not hearing anything from the company for a couple of months , I filled out the form online again. I have now also sent several emails and have been getting a response that they will respond in 72 hrs. That is laughable. I have still not heard anything from them. I the meantime, I am unable to use the Blendjet that I originally purchased because I don't have the parts for it. Very frustrating and brutal customer service After I wrote a review, Blendjet replied that are in the process of sending out the bases but another 1.5 months has passed and not base. I am sure they are still selling new units to new customers. What about the customers who they sold faulty bases to?? Send out new Blendjets if need be. Do not buy from this company!!