“I'm very disappointed in Blendjet. My Blendjet was part of the company's recall. My recall was confirmed on Jan 1, 2024. To date, I have not received my recall replacement. It started off with a few months delay to six months delay to now there is no date when I will get my replacement. The issue has been reported to the Consumer Product Safety Commission and the BBB.”
“Not a reliable and consumer friendly company, will never buy another of their products, have been waiting for their promised replacements, it was working fine but it was recalled, now destroyed I have none.”
“This Company Recalls and Item blender get you to destroy it by cutting the rubber in the machine making the blender useless and then won't give you a replacement blender instead they want you to buy one at discounted price. There Item was faulty we bought it on good faith so they need to replace the faulty item. This is the third I have written to them see my message to them "On March 2024 you had a recall on my blender where you asked to cut the rubber in three places which I did leaving me with a non-working blender. And since then, I have heard nothing with regards to the replacement of this blender you have ghosted all contact with regards to this matter as I also sent you several emails without a courtesy of a reply. You were honest enough to do a recall on a known fault but you haven't kept your integrity by issues your customers with a replacement blender I am one of 4 people that all cut the rubber as per your instructions on your website, but none of us were given a replacement blender one was offered a discounted item. I will be placing this on your reviews not sure if that will do anything but if one person doesn't buy from you that will be a bonus. Also send my complaint to the consumer watch dog. Regards Angie”
“I bought the Blendjet portable blender around 2 years ago, used it a couple of time in our campervan before receiving the recall notice. After making my existing blendjet unusable at the instructions of blendjet and sending them evidence of such, they said the replacement would take 3 weeks... It ended up taking over 3 months. When I finally received my replacement (not in the original colour I had brought, that wasn't available for replacement units even though it was still for sale on their website), I used it only once and then tried to recharge it to no avail. Upon contacting blendjet I was informed is was outside it pathetic 30day warranty period. I explained I had only used it once since waiting for over 3 months for a replacement only to be told that there is no flexibility on there warranty period. After asking again, they simply stopped replying
My advice is stay away from the cheap nasty bad quality rubbish from a company that clearly has zero interest in keeping customers happy.
There are better options available for the same price Ninja Blender Blast Portable which has a 2 year warranty.”
“There was a recall for blendjet 2 blenders purchased between September. 2022 - December 2023. Blendjet was to provide kit replacements and I have yet to receive mine. I have emailed numerous time to no avail. They are selling the product yet cannot provide the replacement kit.”
“Same as most of the reviewers on here. Bought a blendjet2 had no issues with it. Got an email recalling it as unsafe. Followed the instructions to destroy the sealing gasket and provide photo evidence it had been done. And awaited the replacement base unit. Over a year later it has not arrived. Despite numerous emails from me to blendjet, the only replies I get are due to supply issues in China they are delayed in shipping out replacement base units. Not once have blendjet contacted me first, since the recall. I do however receive emails from blendjet advertising all the new base unit colours as they become available. Huge kick in the teeth that is! Thanks blendjet for nothing. Complete scammers.”
“I purchased a blendjet from Kohls in 3022. I ended up asking for the recall because my blender was on the list. This is a total scam and it has been almost a year since I sent in the request. I don’t even want the replacement anymore. I purchased a cheap Blendi blender from Big Lots for a lot less and it works like a charm in comparison. I am done with Blendjet!!”
“Don’t get scammed!!! Like many others, I was told to destroy the product due to safety concerns and they will send a new one. Apparently for the last seven months they have no stock to send to us but plenty of stock to sell to unsuspecting suckers. pure scammers, stay completely away from this company they will not honour anything.”
“Very bad product. Sent it in for recall. Waited 6 months - wrote Better Business Bureau about poor service. Received a replacement after this. Blender lost power about 2 months later. Sorry I purchased this portable blender”
“If I could give this ZERO stars I would. This is a joke. It DOES NOT BLEND ANYTHING FROZEN. So if you want a WARM smoothie, this is for YOU!!! Returned to Meijer the day after Xmas. JUNK...JUNK...JUNK.”
“They did a recall on my blendjet and in order to complete you must render it unusable. Over a year later and I still haven’t received my replacement despite multiple attempts at reaching out saying there are supply issues but they have continued to sell new products the entire time.”
“BEWARE of this company! DO NOT buy from them. Like many others here, I purchased a Blendjet that was recalled. I completed the requirements for a replacement kit and a year later, I still have not received it. I have emailed several time and receive the same generic response "unforeseen supply chain issues". Yet, they are shipping out product to new "unsuspecting" customers, but not to their recall customers??? How does that make sense to them? SCAMMERS!!!”
“I purchased a blendjet for my son. There was a recall. I returned the belndjet per their instructions and received confirmation the was this past February. I can not get an update on my order. It is almost a year now. I do not recommend purchasing. Poorly made product and very poor customer service. They have been blowing up my email with ads to purchase more products. I would like my original purchase or they need to refund my money. Checkout nutribullet instead. I am going to give it a try. Blendjet is awful.”
“I own a first generation Blendjet. Due to a product recall, I sent the base back to the company last December. I’ve contacted them via email twice and they have explained that they are small company and are working to send out the replacement bases. I’ve waited for a whole year, unable to use my product, and there seems to be no effort to remedy the situation. However, they are selling the second generation Blendjets on their website with the promise of immediate shipping. Shouldn’t they be sending out the replacement bases to those of us who have been waiting since last year, unable to use the product? Scammers”
“Blendjet company is a cheater and scammer. They recalled the older version of Blendjet 2 last Jan 2024 for manufacturing defect. They contacted the customers via email and requested to fill a form with Blendjet serial no., purchase date, delivery address and to cut the gasket and send them a photo of the cut gasket along with form. Upon receiving this form they would arrange a replacement the gasket with new motor without extra cost. Now it is almost 12 months I am still waiting for the replacement. Their customer service is well trained to give reasons for delay but they will never provide a scheduled date when you can receive the replacement. By destroying the gasket I have lost my Blendjet which was working perfectly well. Now Blendjet expects me to purchase a new one by sending emails every week. Cannot trust this company, this company should be taken to court.”
“I purchased a BlendJet over a year ago and was informed by the company that they had a recall in place for safety reasons and required me to destroy my item and follow their instructions for a replacement within 6 weeks. It has now been ALMOST A WHOLE YEAR, and no replacement has been sent. Every email I have sent, the representative told me they had no updates to provide. That is absolutely unacceptable and they refuse to provide any resolution, refund, or compensation for this. They are scamming their customers and have not provided any resolution to an issue THEY promised to fulfill and failed to do. I cannot and will not recommend their company to anyone. They are an absolute SCAM.”
“We ordered 3 blend jets back Nov 2020 for the 3 of us. Then mine stopped working & my daughter stopped working & threw hers away last was still working. Because I couldn't use mine. I bought another blendjet from Costco. A few months later I got a letter from Costco about a recall. Since I have the broken one it was on the recall list & the one that was working was on the recall list. For sure my daughter threw her away it is probably on recall too. Anyway, the one from Costco was good & the other was on recall. I got a replacement on one recall but missing the other 2 recalls. I have emailed Blendjet a few times but it shouldn't take more than 8 months plus still waiting for the 2 replacements. I am not getting any information when I get the replacement. Make me wonder if Blendjet ever follows through on replacement for the recall. Plus it shouldn't take more than 6 months!!!! I couldn't get through to talk to anyone. Disappointed.”
“Blendjet is total garbage. Bought one for my wife last Christmas and there was a recall on it so she couldn't even use it she just had to send it back and all they did was give her the runaround. It wasn't until she complained to the Better Business Bureau that they actually sent her a new one. The new one is garbage too. She tried to use it yesterday for the first time and it would blend for like 3 seconds and turn red and stop and there wasn't anything thick in it or anything that should have been hard to blend. How they were able to make a Blendjet 2 is beyond me. I assume they saved a lot of money by ripping everybody off on the blendjet 1 and not sending them new ones assuming most people would do nothing about it. If you buy this garbage ass product then I am sorry for your luck”
