Blendjet company is a cheater and scammer. They recalled the older version of Blendjet 2 last Jan 2024 for manufacturing defect. They contacted the customers via email and requested to fill a form with Blendjet serial no., purchase date, delivery address and to cut the gasket and send them a photo of the cut gasket along with form. Upon receiving this form they would arrange a replacement the gasket with new motor without extra cost. Now it is almost 12 months I am still waiting for the replacement. Their customer service is well trained to give reasons for delay but they will never provide a scheduled date when you can receive the replacement. By destroying the gasket I have lost my Blendjet which was working perfectly well. Now Blendjet expects me to purchase a new one by sending emails every week. Cannot trust this company, this company should be taken to court.