I ordered a SUPERSIZE Serenade and I received a Standard bouquet. It was supposed to have white Lilies and lavender roses, and I didn't get a single Lily and the roses were pink. So I received a complete different bouquet from what I had ordered. After my first complaint, they offered me a 20$ store credit. When I complained again, they offered to send it again. They keep refusing to do a full refund, saying is against their policies. So, this can happen to you. These guys don't understand that people order the favorite flowers and colors of the person you are giving the flowers to, and by sending a complete different arrangement they are screwing up the whole thing. Just go to your local flower shop or other site, but DO NOT buy from this site. I'm filing a complaint to the small claims court. BTW, I'll give this ZERO stars.