How does a company like this stay in business? I became a first time grandmother on December 24th to a baby girl who they named Calla. Since it was Christmas it was hard to find a floral store open to order so I thought I would try an online delivery service which I regret so much. After going though Blomex site I found a beautiful arrangement of Calla Lilies and ordered them asking for deluxe because the regular one didn’t include a vase. Deluxe didn’t have an option for vase. My son called to thank me but he said they were not Calla lilies, just plain lilies, and they came in a plastic bag with the stems in oasis (green foam) and two wilting pieces of greens. The balloon for New Baby was a valentines balloon that said ‘Love ya’ on it. So, wrong flowers, wrong balloon and no vase. Cost of this disaster 97.50. The company won’t take away the joy i feel about my new granddaughter but it sure clouded it a bit.