I had purchased twice from Bloomex this year; the 1st order was loved by the recipient, the 2nd order has yet to be delivered; i wanted to place a third order today, when i totalled the order - I called the bloomex line, as I could not input my 20% coupon online. I was also told that I could not use my Bloomex Bucks as only one discount per order is permitted. The total came to .01 more than what was left on the gift card - in other words, I had $42.51 available on the card, and the order without my Bloomex Bucks came to $42.52. The level agent suggested I use another card for the .01 difference - i asked for customer service, basically after explaining the issue twice - she told me the same thing - I would have to pay for the order in full. As we no longer have pennies in circulation - all retailers reduce the total - in this case - from .01 to .00. Bloomex refused - they have not only lost this order, but there will be no future orders from me - there are other canadian florists online that offer discounts. Totally disgusted - .01 difference.