my friend ordered chocolate box from Bloomex to deliver to my house, i heard a short ring on phone , when I called back, the guy who claimed he is Ankit and said he left my house due to I did not pick up call. we were working from home and he did not ring the bell or knock the door, he said he will return the basket to warehouse and somebody will deliver to my house the following day. I thought it would be easy for me to pick up at warehouse so I went to warehouse early in the morning. nobody stopped me so I just walked into the warehouse. you will notice how the mess it is inside warehouse. when I asked one girl how I can get my basket, then they noticed I am not the employee. they asked me to leave and said I can only call the hotline, nobody pickup call if you call hotline, my friend wrote an email to file a claim , and got replied that Ankit has delivered on time. you can see Ankit is a lier as he told me he would return to warehouse but he marked the order as delivered in their system. do not ever try to place order to this company. you will regret if you did.