I spent over 100$ on a flower basket and the bouquet that arrived as a "substitution" was the worst one ever, nothing in common with the original one I ordered! In addition I payed extra for morning delivery and it was delivered in the evening! Don't trust the company any more! After several emails and phone calls they just told that "according to their policies they can make a substitution if the original is not available". Terrible flowers quality and service!
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