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Mrs Susan Llewellyn
I would never use this Company again. I ordered flowers and chocolate with specific request. My daughter was Lactose intolerant and they sent the items. I also asked for Bright & Cheerful flowers ended up with pale pink and blue. Order was £109.63 completely wrong flowers arrived half dead. Petals were brown on the edge of Carnations. They then wanted money to go to collect them. Communication with them Rubbish.Ended up on Snap Chat as I was unable to get e mails to them. The Management Team who were supposed to be dealing with the complaint would not speak to me direct, several promises made by them,which did not happen. Ended up contacting my Bank to raise a dispute. They would not provide me with the Snap Chat details for my bank. This is illegal under data protection I was unable to provide evidence. .I am 72 years old disabled and I spent days on this snap chat. I do not need the hassle. After a month they have finally sent me a part refund. I am still out of pocket with no fault on my part. This company only wants your orders there is NO customer after-sales service.BUYER BEWARE. I am £34 out of pocket. but have to cut my loses. I DO NOT RECOMMEND THIS COMPANY.,
1 year ago
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Bloomex has a 1.4 average rating from 281 reviews

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