Absolutely the WORST service I have ever had, order flowers 3 days prior for my Mothers citizenship ceremony that I was unable to attend, by 4pm they had not arrived call their call centre , the system was broken and kept cutting me off, after the 4th time I got through only to be told they would be delivered before e8pm, when I pointed out that the tiny rural township she lived in wouldn't have a courier service that late I was told to wait, they of course were not delivered and my mother thought all day I had forgotten. They arrived the next morning by post in a manky looking cardboard box, they had no water and were dry and crushed, I had ordered the extravagant option, these looked like they were from the supermarket, with cheap plastic wrap and were far from extravagant. When I contacted them, I had to send photos, twice, then they came back with an email saying I would be offered 15% off my next order, are you kidding me!!! NEVER use this company, their product is shoddy and their customer service the worst I have ever experienced!!