We ordered from the UK to send to my Mother in Law on her 100th birthday. The photo of the bouquet on the website looked lovely and we also supersized it as it was a such a special occasion. Seeing the photo of the flowers my mother in law received was a a bitter disappointment. There was no bouquet, just a very few random flowers wrapped in a bit of tissue. No attempt had been made to arrange them into a bouquet and it looked absolutely nothing like the flowers we had chosen. I feel very embarrassed to have my mother in law receive these on her 100th birthday. It really upset me, I complained and sent a photo of the rubbish flowers and was told the photo was taken at one angle and I needed to send more. We are in the uk and only had one photo. But it was clearly visible that this was not what we ordered and anyway a bouquet for that amount of money should look good at any angle!!!! Total rip off. Absolute criminals,