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Candice
If I could give them zero stars, I would. I ordered them on a Friday to be delivered the next day. I was called the next day to be told they couldn’t be delivered until Tuesday. When they were delivered on Tuesday, I wasn’t called and the flowers were just dumped on my step. It’s winter in Alberta so they sustained cold damage and are pretty much garbage. I also paid for the supersized option but they are so tiny and underwhelming that I find it hard to believe that’s what I received. I have called customer service yesterday, they told me to send in a picture. I did. With my number. I wasn’t called. I called again today and was told I can not have a refund and I can’t talk to a manager as there’s no direct line. I asked for a manager to call me and I’m still waiting. The flowers looked like a cheap bouquet from a grocery store, the only difference is these have cold damage.
3 days ago
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Bloomex has a 1.4 average rating from 289 reviews

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Alice, Customer Support

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