Plants that should have been delivered before Christmas came December 31. The poinsettia had a broken stem and bits of mold on some of the leaves and blooms. The other two plans were in a basket lined with plastic wrap and it was leaky. One of the two died shortly after receipt. Only one plant of three has survived. Absolutely disgusting. These were a gift to me, and I hated to tell my daughter how horrible they were, but she need to know, so she wouldn't use this company again. She contacted the company and was told she'd get a credit, but there's been no word on it in weeks. Besides, why a credit for such poor quality and service. I would NEVER recommend this company that dares to call itself "Canada's official florist" to anyone. It's a black mark on Canada's reputation to have such a horrible scam company. I suspect that the good reviews they've gotten aren't sent by real people. I've included pictures of the poinsettia on the day I received it. The other plants had a lot of dirt spilled from the container. Just a mess and disappointment on opening the gift. I'm just so angry and disappointed.