My order was received on time. However, it looked NOTHING like the photo on their website. When I contacted the company, this is the response I got. "Upon reviewing the provided pictures, we confirmed that the arrangement you received adhered to our policy and item description. While we strive to source flowers that closely resemble the images on our website, variations may occur due to differences in computer monitors and natural variations in crops. Additionally, flowers may shift during transportation or vary in appearance depending on the angle of the photograph. Nevertheless, the florist maintained the design and color scheme of the arrangement, resulting in a fresh and beautiful presentation" Very disappointed and won't use Bloomex again. The item sent was more than a variation, it was nothing like the one on the website. Lesson learned