Bluehost is an absolute nightmare! Do yourself a favour and avoid it at all costs. Their so-called 5-star reviews? Completely fake. The support team knows nothing—literally zero. If you have an issue, brace yourself because not only will they fail to fix it, they'll make it worse. Every time you call back, you'll have to explain everything from scratch to a new clueless agent who apologizes and promises to help and then adds a fresh problem on top of the original one. It's an endless loop of incompetence.
After wasting countless hours and days talking, providing numerous screenshots of the errors to many agents who don't know what they're doing, their final advice is to hire a developer—out of your own pocket! Why am I paying for your mistakes, Bluehost? Shouldn't fixing your mess be free?
Meanwhile, your site is live, and instead of promoting it, you're stuck on the phone, begging for a manager who's always conveniently "unavailable." When you finally get through—not to a manager, but a supervisor—after an hour and a half, the call drops because he can't hear you! Does he bother calling back? Of course not. He just moves on to the next victim, leaving you with the same unresolved issues. What a joke!!!!
I even called back AGAIN and asked for the same supervisor. They assured me he'd call back in minutes, but surprise—it's been hours, and still nothing. That's why I'm spending my time writing this review instead of waiting around for a callback that's never coming.
If you're a developer like me looking for professional hosting, Bluehost is the absolute worst option. They can't handle something as basic as charging the correct credit card. Despite clear instructions, they'll still charge the one you told them not to.
Now I have to call them back yet again tomorrow, but this time I'm done with supervisors—I'll be demanding a manager. I wouldn't even bother calling if my site wasn't already live. I'd wait until my domain expires. But until that day comes, I'll ensure everyone hears about your terrible service.
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