Dishonest and Complicated – Avoid Bluehost at All Costs
I cannot stress enough how terrible my experience with Bluehost has been. This company is dishonest, disorganized, and downright frustrating to deal with.
I was promised a refund for services I didn’t use, and instead of a smooth process, they turned it into a nightmare. First, they offered a partial refund instead of the full one I was entitled to, even though there was no clear policy about non-refundable charges after 30 days. Then, they made the refund process overly complicated, insisting I set up PayPal or accept a mailed check—neither of which they followed through on.
When I escalated the issue with my bank, Bluehost lied to the bank and reverted the dispute, completely ignoring my valid claim. This company will do everything to avoid accountability. Even now, I’ve received nothing close to the refund promised, and I’m still waiting for a check that may never arrive.
Bluehost’s customer service is a joke—unhelpful, dismissive, and incapable of resolving even the simplest issues. Their policies are unclear, their promises are empty, and their actions are outright deceptive.
If you value your time, money, and sanity, stay far away from Bluehost. There are far better hosting providers that won’t cheat you or make you jump through hoops for money they owe you. This company should be ashamed of how they treat customers.
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