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Nina
Do NOT sign up with Virgin Media. They are the worst company I have ever had to deal with! I was more or less forced to sign up with them last March as they were the only ones supplying my area and due to Covid could not go into the office anymore and needed a stable internet connection. They charged me 280£ early exit fee when I had to move as my landlord decided to move back into the flat back in July due to the pandemic. Virgin Media DID NOT SUPPLY the area my new flat is in and when I told them that I cant really afford to pay this and asked them why I have to pay this in the first place if they are the ones who are unable to supply my new flat, they just replied "its our policy and in the contract"! I am now with Sky and the difference is huge. The connection is actually stable, the customer service is great and is based here in the UK, not in India as with Virgin and the price is better, too! Would never go with Virgin again and can only advice anyone to stay far away from them. Total scammers!
4 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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