There are constant issues with my broadband and home phone line. They have sent me letters saying work will be carried out in my area of which services may be intermittent on that day up until 4pm. 4pm comes and goes with services still down I check their website where it's been updated to another time of 6pm. 6pm comes around and yet again the timeframe has been moved to 9pm. This keep happening until around 11pm or 12pm. This has happened multiple times now and I'm trying to work from home in an ecommerce role where you can imagine having a stable internet connection is vital. Other than that I have constant drop outs of service like today. With no notification of service interruption. I checked their website and yet again it says there are issues in the area. Again saying the deadline for this fix is 3pm. But obviously that means nothing to them. I booked in an engineer to visit my property with a AM timeframe only to wait around all day up until 8pm when no one turned up. Their customer service is terrible offering no support or compensation for these constant interruptions. Spending over an hour on hold totalling up to 4 hours trying to resolve my issues bout my services. I've made 4 complaint with their team of which nothing was resolved. I genuinely have never seen such poor service from a company.