Disgraceful. Avoid like the plague!!! If I could put zero star i will do it. First the WiFi was not very good upstairs (even that we had the M100 fiber ) then it's a nightmare to cancel the service (first contact 2 weeks before the end of the contract: the person on the phone confirmed that the service will be ended in 30 days and even explain how we will have to send back the box RESULT :a few days later an email was received to state that a new 12 months contract has been signed. Since: after more phone call, messages on their website and 2 official complains: still no cancellation and even a new bill with higher price for the Internet and the HUGE cost to call their customer service HELP YOURSELF: Choose another supplier