Absolute garbage customer service.
I moved house and already had broadband setup in the new house. There's no way to cancel your account online so you have to call their callcenter. I tried to do that, and waited on hold for an hour only to be cut off. I tried sending a message using their complaints service but got no response there for weeks either.
Now they're still charging me for a service that I don't want but can't cancel! Ridiculous.
3 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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