BAD BAD BAD customer service ever!!!!!!!! I am calling them to ask to change my name, surname, email, password because they have got it wrong when registered and they telling me I am not going through security questions!!! How can I go through security questions if you are asking me my details that you spelled wrong on the system?! Where is your logic????? I am telling them I have reference number, account number etc and she is telling to send a letter to confirm the package. What is wrong with you guys, what kind of people working there, where is your LOGIC???? How can you ask me to spell my correct details if on your system you've got the wrong ones. Honestly, I am so disappointed the way you sorting out these type of issues. Very very very baaaad!!!!!
3 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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