Disappointing start! I have just agreed to an 18month contract. The engineer who came out for installation could not complete installation. He said someone will be in touch to rearrange but almost a week later I’ve heard nothing from Virgin. After spending 1hour 20minutes on the phone to the company today, in the middle of a work day, I was finally able to secure another installation date also tho a month from the initial date given. Should I really join Virgin based on this experience??
3 years ago
Virgin Media has a
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