TO ALL PEOPLE WHO MAY WANT TO BECOME A VIRGIN CUSTOMER!!! Please be very very careful with that organisation of FRAUDSTERS. If you want to cancel the contract you will not be able to do so!!! I’m a customer of Virgin over 10 years and now decided to cancel the contract. UNFORTUNATELY THERE IS NO CHANCE TO DO SO BECAUSE THOSE CHEATS EITHER NOT ANSWER THE PHONE OR HANGING THE PHONE DOWN ON THE MIDDLE OF REQUEST. So in very simple words that organisation simply breaching all possible consumer rights and forcing you to stay with them as you have no chance to cancel your contract. Me and my wife spent hours and days on the phone but they simply not dealing with our cancellation request. PEOPLE BE VERY CAREFUL WITH THOSE FRAUDSTERS!! We now cancelled our direct debit as this is only the way to get rid of them and also will make a complaint to Financial Ombudsman. Do not take any contract with them because if you will than it will be forever AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID