Virgin representatives have explained that we will be receiving a poor signal at an extortionate monthly price as a response to not signing into a long term contract. We feel that the representatives have attempted to hide the unreasonable break clauses and insinuated that the poor service is the fault of the customer for not signing up for a long term contract. Virgin are knowingly overcharging and under delivering as a tactic to coerce customers into contracts with unreasonable break clauses. The pushy sales techniques targeting vulnerable, low income consumers is a form of large scale extortion, taking advantage of a service (internet) which has now become a necessity for families and individuals to function and source essential services.