Customer service is absolutely vile!!! They upped the price and changed the package after we told them multiple times we don't want the extra services, this was double the price from 30 to 60 pounds a month! You cannot cancel a package online, the option to cancel over the phone is through a maze of redirecting your call just to get through and have the call dropped. I feel duped, it's incredibly frustrating and we are ending our contract! The internet works though...but so does Talk-Talk for 12 pounds a month.
2 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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