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Virgin customer
Customer service is horrible. They used to be so good many years ago. Lies to customer about an 18 month fixed term contract & keeps raising the price whenever they want. When you call, if they can't deal with the issue they end the call! Having said that, once in a blue moon you find a very helpful customer service agent at virgin.
2 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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Alice, Customer Support

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