Extremely bad service, could not provide me a receipt for paying my handset. Richard Brandson by law your company should provide me with a receipt. Why it is hard for your customer service to email me my receipt of my full payment. What wrong with your customer service. Train your people and we are free to leave so why you making hard for us to leave your service. You are billionaire enjoy the money but let us have a peaceful mind. make it easy for us to leave. why are we put on hold for so long. With this number you can track me and my conversation with your team you have 103168103. Google should put a red star for negative 10 point. Bad service has been with this company for 15+ years and you get this bad treatment. I hate this virgin media name.