THIS COMPANY SHOULD BE BANNED IN UK, THIS IS MOST EVER WORST BROADBAND SERVICE PROVIDER IN UK, I HAVE ORDERED BROADBAND SERVICE FOR MY NEW COMPUTER SHOP BUSINESS WHERE CANT OPEN SHOP WITHOUT INTERNET SERVICE BUT THEY LAID ME DOWN BIG TIME, THEY HAVE TAKEN ADVANCED 3 MONTHS MONEY FROM MY BUSINESS ACCOUNT BUT NEVER INSTALLED BROADBAND OR GAVE INTERNET CONNECTION, THEY GAVE 4 DIFFERENT INSTALLATION DATE IN WAITING 2 MONTHS SINCE I PLACED ORDER BUT NEVER TURNED UP, EVEN NO UPDATE. EVERY TIME I NEED TO CALL FOR UPDATE, NEVER HAD THAT MUCH BAD EXPERIENCE LIKE VIRGIN MEDIA IS DOING WITH ME. BECAUSE OF THEIR NOT DOING BROADBAND INSTALLATION, I COULD NOT EVEN OPEN MY COMPUTER SHOP YET, I ALREADY LOST OUT MY 2 MONTHS SHOP RENT + MY SALES. I AM GOING TO TAKE THEM IN COURT, THEY ARE RESPONSIBLE FOR MY ALL FINANCIAL BUSINESS LOSS SO FAR AND THEY HAVE TO PAY BACK MY LOSSES. A TOTALLY IGNORANT SERVICE PROVIDER, A CHEATER AND DODGY COMPANY, SO BE AWARE ALL !!!!!!!