We booked to have our Internet installed on the 5th May and they changed it to the 31st May due to work needing to be done fair enough. Then they change it again to the 20th June fro the same reason as nobody could be bother to come and do the work. Finally they changed it to the 16th July for the same reasons and the customer service throughout was shocking lies upon lies nobody communicating with each other and finally we choose a different provider and virign can't do there job properly and their customer service is shocking! Moved into our new home and 2 months with no Internet due to virgins incapability. Making working from home impossible and loss of money from our jobs. No compensation given just horrible customer service Don't go with virgin!!!