Wish I had stayed with BT
Promise everything and deliver a poor product with even worse customer (no) service !!!
Wi-Fi box changed 4 times speed good but drops out randomly but very regularly, customer service contacted me after I opened a complaint and then don’t call you back. They offer pods to help but want to charge you more for them then agree to give you them free and charge you for them anyway.
Don’t trust anything they say in their brilliant marketing trap as the product it’s even worth 1STAR
So wish I had stayed with BT
2 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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