My advice, stay clear of Virgin Media, Volt and their partnership with o2. I thought I had an 18month contract from my o2 shop for £22.99p + free set up. On the basis of this seemingly good deal I bought a mobile phone from them and a £10 monthly mobile phone contract which has been ok. When the broadband contract appeared on screen it was £25. 99p + £35 set up. That was'nt the worst of it as I started getting demands for £45 per month, paying 2 months up front + £35 set up. I visited the o2 shop to complain and they said that figure was a mistake and they would sort it out. Nothing happened, I phoned Virgin Media and was told that I must pay £45 per month. Over the month of August (2022) it seem that o2 have just sat on the fence over this. The contract I thought I had when I walked into their shop appears to have been a myth. Even paying more at £25.99 would not be so bad but Virgin Media just kept demanding £125,44p for 2 months up front + £35 set up charge. In the end I cancelled the direct debit that was due on 30/9/2022. I've now been offered another deal from Virgin Media for £29 per month with the verbal promise not to charge for the broadband which I've been using for the last 2 - 3 months. But my gut feeling is I do not trust them and just want to get shot of them and am faced £280 + cancellation fee + other charges.