Wow what an absolute disastrous company. I ordered a package to include net flix. Signed up for 18 months. To then be told 2 months in that Netflix isn’t included and I need to pay extra. After spending an entire day on what’s app and phone they still wanted to charge me more. Even though my contract clearly stated Netflix was included. So I told them to cancel it. They then wanted to charge me £200 cancellation fee. When they are the ones who misold it to me in the first place. Absolute daylight robbery. I am taking them to the ombudsman. This shouldn’t be allowed to happen. Quite shocked to be honest by this company!! Don’t touch them AVOID
1 year ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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