A sick dysfunctional organization which is rotten from top to bottom. No internet for 6 days now after agreeing a new contract. Call centre in India is bizarre and totally incompetent they will drive you insane and waste your time. I've lost work, spent hours on the phone missed doctors appointments raised complaints to no avail. They have reneged on contractual agreements, In my many years of business and being a customer this is the sickest rancid disingenuous organization I have ever encountered. Please be warned don't end up like me totally helpless, not listened to and actually ripped off. AVOID at all cost - I have warned you. To add insult to injury the technician attended and didn't even have the ability to deal with the Indian call centre - pathetic to watch and experience - then again this is a pathetic organization. Im looking at taking to the small claims court and reporting to Ofcom as this cannot continue and customers be abused and treated this way. I feel for the elderly who have to deal with these absolute clowns. Their CEO Lutz Markus Schuler, and Enrigue Medina Malo and Patrica Cobian run this company without any integrity or customer service focus.