I'm currently facing an issue with Virgin Media. I've been their customer for TV and broadband, but after moving, I found out they don't offer service in my new area. Despite this, they're insisting that I pay for an additional 30 days plus a €300 cancellation fee. I've already requested to terminate my services in writing and am waiting for their email confirmation. The fee is quite steep for me, especially since the lack of service availability isn't due to my choice. Does anyone have advice on how I can handle this or if there are any regulations that might help waive these fees?