Sly robbing and untrustworthy. I spoke to virgin representative about joining virgin. I explained what I got with my previous package with sky, they said they could match it. Over 300 channels and broadband for £32. I jumped at the offer. Now I work away for a living. When I came home I found out that I only had the basic package. When I rang virgin they said I can have the channels I wanted but at an additional cost. Nearly 3 times the amount. When I complained, for some unknown reason all they're calls are recorded but not the one of the sales rep. If you want a good package. Go to sky