Brand new customer, engineer arrives drilling holes in front of the house and breaks the front off two bricks!! Then lets me know that he needs to wrap my home in 25 meters of black cable from the front to the back of my home? As the tv is hard wired? I said not on your life boy! Million pound home and this one wants black cable all over the front to the back! 😂 not a chance! Anyway I call sky they take off tv so juts broadband at £35 then I get two texts instantly from O2 leering me know I have a sim on its way at an extra £10 a month! After spending 5 hours sorting both out I get new contract sent through showing the new bill at £89! Per month! Laughable so in one day I had equipment installed to myself ripping the lot out last night! Placing in a bag ready for an engineer coming this morning to pick it all up! And if you want a full blown conversation with someone in Pakistan that can’t understand a work your saying this is the place to be! Virgin media is a joke! Never again! Back to sky in a heart beat! Stay well clear of virgin media as you will be sent all around the world in 80 days talking to people who are as sharp as tennis balls and not a clue!!