Terrible service never had any help when I needed. More often not working then working. Thier contract is also very deceiving. Watch out for following. 1.) Starting price will change. I started with £44 per month and after a year they increased it to £56 with no reason. 2.) end period notice. From when you cancel you last day, they will charge 2 months on a rolling contract for me they charged £120 as a rolling contract price. Plus they claim that I had to pay an extra month even more that the last month end period (the second month), because I used the internet? I don't understand since 1 month notice means you still use the internet last month? So what happens is you end up paying 1 month extra for no service. Absolutely terrible contract protocols. 3.) don't believe if they say they will transfer your contract when you move home. Not true, and house move you will start a completely new contract so you will usually be fixed into a new 2 year contract, with ridiculous high fees if you want to cancel beforehand.