Don’t get ANY products from them. Tomorrow I’m consulting a legal team to finally take legal action against them. The bills make zero sense. You can’t log in even if you wanted to pay the bills. I’m recovering from PTSD so I can sue them for mental distress. They’ve upgraded my package without consulting with me first. No department to talk to about anything and their head office removed their phone number from the website so Nobody can contact them. I will win the case no doubt but would advise anyone to steer clear of Virgin Media. When the advisors call you, they cut you off in the first two minutes.