Horrible WiFi connection to the point I only get 2 bars of connection in the same room and none throughout the rest of the house and horrible TV box connection to the point it won't allow me to disconnect the wifi otherwise a screen pops up on the screen and wont go away I've already cancelled the box and WiFi and I'm moving back to BT, I DO NOT RECOMMEND VIRGIN MEDIA THEY ARE AN ABSOLUTE JOKE OF A COMPANY and the customer service is beyond a joke very unhelpful and play the I don't understand what you're saying card when criticised and since there promise is if we're not up to the standard we promised you can get you're money back so virgin it's onto you now I would like my money back for poor WiFi, TV and very poor customer service.