Worst service I have ever had. You guys shouldn't even be providing internet. We have had an issue with the wire going into the house from outside. Issue been going on for more than 2 weeks now. More than 6 different appointments booked. No one attends and keep on rescheduling. Both me and my wife work from home. Managers are useless and call centres in india should be closed. I have made it my mission now to expose virgin media services. Never had a worse service and a staff that lie so much. I was told several times (by managers) I will be called back the next day to make sure it was fixed. No calls. Absolute joke. Worst internet company. Never ever again