HORRENDOUS !!! DO NOT USE VIRGIN MEDIA !!! THE WORST Tv and internet company!!! They Kept Over charging me, oweing me over £115 for over a year, I phoned and emailed but they kept telling me they would sort it out but they never did, TERRIBLE internet faults, TERRIBLE TV faults, no one spoke good English, kept saying someone will call me back but never did, when I eventually cancelled I had the strongest Scottish accent person call me and when I asked him to slow down for me he slammed the phone down on me, VERY UNPROFESSIONAL COMPANY, im glad there out of my life !!! DO NOT SIGN UP WITH VIRGIN MEDIA !!!