If I could give 0 starts I would! I took out a contract for Fibre upon buying my first home. Was informed I would have wifi within 14 days. I work remotely so this was great. Fast track 5 weeks I still have no wifi! Customer service was awful, they didnt keep me updated, whenever I called and chased I was told different things and lied to, told the engineer was on their way then an hour later no we cant do the work today as dont have permissions then told their policy was 4-6 weeks then it was 6-12 weeks and this was said to me by management! They needed contractors to put a cable in but couldn't chase them or give me any idea of when they were coming. Absolutely appalling service and cancelled the contract due to this. Do not recommend. On a side note, called BT and had wifi within 7 days!