Slow speeds, can't get through to anyone to help and when you do they say they'll do something but they don't. They just try to upsell. There was an outage in my area for a week. They said they would automatically compensate me after long phone calls - they did not. Then they cut me off the day before my planned switch date to another provider saying my bill is overdue for payment but also saying my bill will go out automatically at a later date so I don't need to do anything! So now we have NO INTERNET AT ALL. appalling.
2 months ago
Virgin Media has a
1.2
average rating
from
2,309
reviews
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