Customer service a disgrace, avoid this company at all costs. Virgin Media need their own star rating that is a negative. They have left a disabled 85 year old lady who lives alone with no landline, promised an engineer who didn't show up, we rebooked it & they had the nerve to tell us if the property was empty when the engineer came they would charge us £25. When we asked if we get a £25 refund then for the time they didn't turn up was told it doesn't work both ways.
3 weeks ago
Virgin Media has a
1.2
average rating
from
2,348
reviews
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