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Disgruntled
Just terrible. After two years as a customer with no problem with payments - they put up the cost by 50% - with no warning. When I called to query this the guy was so incredibly rude to me and threatened me if I didn't send back the box etc. So I decided to move to SKY. Then Virgin called me to offer a great deal - £5 more expensive than SKY and then make me pay for another 30 days. AVOID AT ALL COST
7 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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Alice, Customer Support

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