i dialed 150 to cancel my contract, because i was paying too much, the person who answered told me that he will get me a better deal,double the speed to 200mb plus weekend i also mentioned that i need to call abroad mobiles not land line if he had any package put me on hold and went to find out when comeback said yes we do 1000 minutes all in for £40 i was really pleased a month later received a bill of £137 every call i maid got charged extra called again spoke to manager i told him if the calls are recorded to go and listen to it he said he will get back to me in 7 days but didn't,i called again spoke to kim wans again very disappointed with service and had to pay £137 they only want a costumers money regardless the service 28/2/2018