Unprofessional service, lazy workers and liars
I’ve got two confirmations from Virgin Media office and Virgin web site that my address could be connected to Virgin fiber internet. I placed order and signed contract 1 month in advance before the date of installation. I was bad surprised when Virgin Media team notes me 11 hours before installation that they had to change installation date because of their engineers last minute found no cable that leads from their cabinet to my home and asked to wait for the extra 22 days to get approvals from local authority!
They did noting during whole month and tried to do their work during last minute! Strange things. I had to cancel the contract with Virgin Media and find another supplier. I had to stay two months without internet thanks to lazy workers of Virgin Media. It could be waste of time and extra expenses when we chose Virgin Media as it was in my case. I am not upset. I am extremely upset with Virgin Media!
6 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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