Hourendus service ! I have spent numerous phone calls to the service in attempt to rectify my broadband not reaching parts of my home. Each time I contact them I am on hold for over half an hour before I even speak to someone, to then be passed around from team to team and and placed back on hold to then to be cut off and the phone goes dead !. .. I have now been informed that I will be charged per month for a WiFi booster to be used .. surly if I am not receiving the service I am paying through the nose for It should be free ! Once my contract is up I will almost certainly be moving to a different provider ...... I would not reccomend this farce of a company !