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Anonymous
Service was ok until they overcharge you and you request a refund. The process is so difficult and they obviously don't want to pay you back. This has been going on for over a month and when you reply to their email messages with the information they ask for, you have a response saying "I'm sorry, we don't response from this email address" - seriously this is appalling customer service and I still have no refund.
6 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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