Shocking service from VM regarding our business account (Broadband+landline) It has been more than a month since I submitted a Porting request to move my telephone number from the previous provider to VG. Yesterday they said that no one was dealing with this request and it will take another 20 days to port the line. I also used to get a speed of 270 Mbps on my broadband, now it is 7Mbps or less. The fault team is asking me to send them snapshots for the speedtest and I've been sending them updated snapshots on daily bases but still no one is bothered to call back and to talk about why I am losing speed. The call centre in the Far East is only good in giving apologies with no actions about resolving my connection issues and my landline. My business relay on a good internet connection and a landline telephone and I don't have it in my premises at the moment. I really regret joining Virgin Media and I am Going back to BT Business.